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Competitive edge thanks to your customers and employees
Customer satisfaction and customer loyalty are key drivers for sales
turnover and profit. Leverage our long experience and expertise in
customer and employee satisfaction surveys (also regarding internal
customer satisfaction) as well as in sales, market, image, competition
and market-potential analyses.
Specialized in B2B surveys and
building upon our experience gained from more than 800 projects with
medium-sized companies, we have developed a successful concept for
the systematic and flexible design and conduct of customer and market
analyses. Due to standardized procedures tailored to your particular
needs, we work in an extremely cost-efficient manner both at a national
and international level in approx. 20 languages with native speakers.
Our mission is to empower business professionals to make the right decisions based on reliable, real-time market feedback!
FBInnovation or Fritz Brandes is a member of
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Fritz Brandes is a member of ESOMAR – the World Association of Opinion and Marketing Research Professionals. FBInnovation is also listed in the ESOMAR Directory of Research Organisations. |
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The Business Information Group is the European association of market research companies specializing in market surveys and research, including competitor, customer and employee satisfaction surveys. |
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We communicate marketing |
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Alliance of International Market Research Institutes |
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Trade Association of German Market Research Professionals |
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